Yes, you can collect from our South Island branch in 491 Waterloo Road, Islington, Christchurch or from our North Island branch in 126 Captain Springs Road, Onehunga, Auckland. We also have a office location only in Kamo, Whangarei.
Can I return my order?
Yes, you can return your order within 4 weeks for a credit or a refund providing it is still in its original packaging. Please note for any biodegradable products, we will not accept anything that has started the degrading process.
Any orders that the customer wishes to return after 4 weeks will be subjected to a 25% restocking fee and will need to arrange the return of the product themselves.
We do not accept return of custom orders or any products that have been manufactured or ordered especially for a job or project.
Do you sell to the public or only trade? I am a homeowner who just wants to purchase some items.
Yes, we sell to the public! You can either purchase online or come to our store in 491 Waterloo Road, Islington, Christchurch or 126 Captain Springs Road, Auckland. We prefer click and collect to make your experience prompt but we are always happy to give advice or show you samples. We also sell to trade customers who can view our products online and then call or email for a quote. We partner with organisations for large landscape and planting projects and indent orders can be placed for the upcoming planting season.
How do I know when my click and collect order will be ready?
You will receive an email from our team advising you when it will be ready. Our address is 491 Waterloo Road, Islington, Christchurch and collections can be made, Monday to Friday, 8am-4pm.You will receive an email from our team advising you when it will be ready. Our address is 491 Waterloo Road, Islington, Christchurch and collections can be made, Monday to Friday, 8am-4pm.
I'm currently a retail customer but I have some big projects coming up - do I fit the Trade account criteria?
We welcome new Trade Account requests. To see if you meet the criteria, simply submit a Trade Account Request form on our Contact page and we’ll get in touch with you.
#testimonials
Testimonials
I have already recommended you guys to friends and they too have ordered. Super happy to see you now offer an Auckland pickup as the freight was what killed it for us so will definitely be ordering more landscaping supplies when we need it – Auckland pickup is a game changer for us in the north 😊
Amanda - Kaiwaka
Very helpful and friendly, great products.
Jo - Christchurch
Great company to deal with, really listen to our needs. Thank you.
Pukerau Nursery - Gore
Good range of products, competitive pricing, and great prompt service!
Anna - Oamaru
How can we help?
Not sure what you need, or need a second opinion? We're here to help.
For large projects or landscaping jobs, you can easily submit a bulk pricing request. Our team will review your needs and get in touch with a tailored quote. We’re here to help you get the best value for your project.
Apply for a Trade Account
Our trade account customers enjoy regular purchasing options with prompt service and competitive trade pricing. They also gain access to our exclusive, customised products tailored to their needs. Conditions apply to qualify for a trade account — contact our team today to learn more!
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