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Shipping Information

Delivery

We ship throughout NZ, including the outer islands, and are proud to partner with a variety of freight carriers for both urban and rural deliveries. Shipping prices will be displayed at checkout for a seamless, transparent experience.

Urban Delivery:

Urban delivery charge is $22.99 including GST. Orders over $575 including GST to a non-rural address are freight free.

Rural Charges: 

Rural delivery charges are as follow:

Orders under $575: $43.50 inc. GST

Orders over $575: $88.50 inc. GST

Orders over $1150: $144.50 inc. GST

Orders over $2300: $199.50 inc GST

(Please note delivery charges on our old website were shown exclusive of GST.)

Orders to a rural address incur this because we get charged a base fee plus extra charges to deliver to a rural address by our freight providers. Please note, our rural charges to customers are only a percentage of the actual freight cost.

Rural Deliveries

To check to see if your address is considered rural, click here. We suggest you do this before placing order. 

Please note that if your address is more than a 20km round trip from the destination town, there will likely be additional charges on top of the above rural charges. 

For any rural deliveries, please allow an EXTRA 2-5 days to your given address as our transport partners deliver to the rural agents and it is delivered by them.

Want to avoid rural delivery fees?

You can have your order sent to one of our pickup locations across New Zealand (urban delivery fees apply). Simply choose a location and enter it as your shipping address at checkout.

See our list of pickup locations here.

Large & Bulky Deliveries

A delivery surcharge is added at cart for any items that are bulky or long. This will be noted on the applicable product page on the website so you can see when you are ordering. If you wish to avoid these freight costs, you can collect from our Christchurch or Auckland branches or we are happy for our customers to arrange their own freight and apply any paperwork required

Long Freight surcharge: $23.00 inc. GST

Bulky surcharge: $34.50 inc. GST

If you order a bulky and a long item, only 1x Bulky surcharge will be added.

Please note that if you place a large order on the website and you are in a rural area, you will require unloading equipment such as a forklift. If you do not have this available, please advise us and we will be happy to organise a Hiab, however, this will incur additional fees.

Outer Island Deliveries

NZ Other Islands include: Waiheke, Great Barrier, and Stewart Island. For any others, please enquire.

Stewart & Waiheke Islands orders under $575: $97.75 inc.GST

Stewart & Waiheke Islands order overs $575: $184 inc.GST

Stewart & Waiheke Islands orders over $1150: $316.25 inc.GST

Please note, for outer island deliveries we can also send to the freight company of your choice in NZ who will be onforwarding this to the island, complete with your onforwarding paperwork, for ease of delivery for you.

Transport Orders

If you are rural and you wish to collect from a depot, all transport orders can be collected from a depot.

See our list of pickup locations here.

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